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605.853.8361

Meet Our Team

Aberdeen Federal Credit Union (Cassie Monson and Carlos Camacho Marrero)

  • Cassie Monson, CIC, CLTC, AFIS, LUTCF

    Manager
    Office: 605-853-8361
    Mobile: 605-380-2616
    Fax: 605-338-3285
    2324 NE 8th Avenue, Suite 1
    Aberdeen SD 57401
    Get Directions >>

    Cassie has been in the insurance industry for 20 years and holds an Associate degree in Nursing from Presentation College. Cassie is a South Dakota native and is married with two children. For her continuing education, she has pursued four insurance degrees to help her clients better understand the industry and handles all lines of insurance including home, auto, commerical, farm, life, and health. Her primary goal is to help the customer understand their insurance coverage and give them strong, calculated options. Please contact her today at 605-229-5200.

  • Carlos Camacho Marrero

    Agent
    Office: 605-853-8361
    Fax: 605-338-3285
    2324 NE 8th Avenue, Suite 1
    Aberdeen SD 57401
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  • Megan Torrence

    Senior CSR
    Office: 605-853-8361
    Fax: 605-338-3285
    2324 NE 8th Avenue, Suite 1
    Aberdeen SD 57401
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    Your Senior Customer Service Representative for policy service and claims is Megan Torrence.

  • Delci Mueller

    CSR
    Office: 605-853-8361
    Fax: 605-338-3285
    2324 NE 8th Avenue, Suite 1
    Aberdeen SD 57401
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    Your Customer Service Representative for policy service and claims is Delci Mueller.

  • Christa Swinger

    Controller/Bookkeeper
    Office: 605-853-8361
    Fax: 605-338-3285
    2324 NE 8th Avenue, Suite 1
    Aberdeen SD 57401
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Highmark Federal Credit Union (John Marker)

  • John Marker

    Agent
    Office: 605-343-1722
    Fax: 605-718-1843
    725 Fifth Street
    Rapid City SD 57701
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    A native of western Nebraska, John attended Western Nebraska Community College in Scottsbluff, NE where he received a 2-year Engineering degree. From there, he has enjoyed a long career in a variety of management roles in many industries including the insurance industry. John is a long time resident of the Black Hills and is married with two boys and two girls. He enjoys the shooting sports and his children's varied activities. Call John today at 605-718-1389 to schedule an appointment to take the first step toward a solid financial future for you and your family.

    “I look forward to helping people with their insurance needs and teaching them about our industry.”

Northern Hills Federal Credit Union - Spearfish (Tami Enderby)

  • Tami Enderby

    Agent
    Office: 605-720-6766
    Mobile: 605-645-2900
    Fax: 605-722-6172
    134A N Ryan Road
    Spearfish SD 57783
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    Tami has been in the insurance industry for 13 years, graduating from Black Hills State University with a bachelor's degree in Business Administration and Wellness Management along with an associate's degree in Accounting. She has also completed a degree in Nutrition at Colorado State University. Tami is a native of the Black Hills where she enjoys her two grown daughters, sewing crafts and friends. While loving her job at DFS Insurance she learns something new every day and would love to help you with your insurance needs. Please contact her today. 

Northern Hills Federal Credit Union - Sturgis (Joanne Smith)

  • Joanne Smith

    Agent
    Office: 605-720-6747
    Mobile: 605-210-2945
    Fax: 605-720-6787
    1080 Main St, Suite 100
    Sturgis SD 57785
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    Joanne K Smith, a South Dakota native with an Ag background, understands the insurance issues of our ranchers and farmers. Joanne has over 15 years experience as an insurance agent in all lines of insurance that includes business, auto, life, and health. She is certified to write long term care, Medicare Part D and Medicare Advantage plans, and is also a NAIFA member. Please contact Joanne today at 605-720-6747.

Service First Federal Credit Union (Mike Hanna)

  • Mike Hanna

    Agent
    Office: 605-274-9155
    Mobile: 605-728-1258
    Fax: 605-274-9130
    3901 E 10th Street
    Sioux Falls SD 57103
    Get Directions >>

    Mike knows how great Sioux Falls is because he has lived here his entire life. Through his dedicated continuing education, he’s been able to expand his insurance knowledge over the years and help his clients to better protect their assets by attending Certified Insurance Service Representative courses. If you would like a quote or have general questions, please call or visit Mike’s office which is conveniently located at the main branch of Service First Federal Credit Union.

  • Michelle Baker

    CSR
    Office: 605-274-9155
    Fax: 605-274-9130
    3901 E 10th Street
    Sioux Falls SD 57103
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    Your Customer Service Representative for policy service and claims is Michelle Baker.

  • Karen Griffith

    CSR
    Office: 605-274-9155
    Fax: 605-274-9130
    3901 E 10th Street
    Sioux Falls SD 57103
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    Your Customer Service Representative for policy service and claims is Karen Griffith.

Services Center Federal Credit Union (Nate Helland)

  • Nate Helland

    Agent
    Office: 605-689-0483
    Fax: 605-689-0483
    609 W 21st Street
    Yankton SD 57078
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    Nate joined Dakota Financial Services in 2014 and has been offering insurance products to individuals and businesses for over nine years. With his broad range of experience, Nate has the ability to protect clients’ assets offering insurance products for farm, home, auto, commercial, life, health, annuities, and long term care. Nate holds a bachelor’s of science degree from South Dakota State University and is married with two children.

  • Jennifer Tchida

    CSR
    Office: 605-689-0483
    Fax: 605-689-0483
    609 W 21st Street
    Yankton SD 57078
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    Your Customer Service Representative for policy service and claims is Jennifer Tchida.

Sioux Empire Federal Credit Union (Ryan Karst, Sarah Johnson, Dan Altenburg and Nate Helland)

  • Ryan Karst

    Agent
    Office: 605-275-2011
    Mobile: 605-201-2772
    Fax: 605-275-2017
    5010 S. Solberg Ave
    Sioux Falls SD 57109-9707
    Get Directions >>

    As a graduate of NSU with a Bachelor of Science Degree in Finance, Ryan jumped into the insurance business right out of college in 2004. He is currently active in Business Networking International, Junior Achievement, Young Professionals Network, The Sioux Falls Chamber of Commerce, and The Homebuilder’s Association of the Sioux Empire. Ryan is also married and has a daughter that keeps him busy when he’s not in the office.

    “It is my main focus to provide you, your family, and your friends with unmatched customer service. With our wide array of companies, I can find you the right coverage at a competitive price for your business, auto, home, life, or health insurance. Please call me and schedule your insurance review today!”

  • Dan Altenburg

    Life & Health Agent
    Office: 605-275-2011
    Fax: 605-275-2017
    5010 S. Solberg Ave
    Sioux Falls SD 57109-9707
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    Dan joined the DFS Insurance Team in early 2018. His focus and expertise include Medicare Supplements, Life Insurance, Health Insurance and Long-Term Care. He is a graduate of Dakota State University and holds a Bachelor of Science Degree in Business Administration. Dan finds time and is committed to being an active member in the Chamber of Commerce, Junior Achievement, Business Networking International and an El Riad Shriner. He resides in Sioux Falls with his family. Dan’s office is conveniently located at the main branch of Sioux Empire Federal Credit Union.

  • Sarah Johnson

    Account Executive
    Office: 605-275-2011
    Fax: 605-275-2017
    5010 S. Solberg Ave
    Sioux Falls SD 57109-9707
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    Your Customer Service Representative for policy service and claims is Sarah Johnson.

  • Nate Helland

    Agent
    Office: 605-275-2011
    Fax: 605-275-2017
    5010 S. Solberg Ave
    Sioux Falls SD 57109-9707
    Get Directions >>

    Nate joined Dakota Financial Services in 2014 and has been offering insurance products to individuals and businesses for over nine years. With his broad range of experience, Nate has the ability to protect clients’ assets offering insurance products for farm, home, auto, commercial, life, health, annuities, and long term care. Nate holds a bachelor’s of science degree from South Dakota State University and is married with two children.

  • Brittany Beaner

    CSR
    Office: 605-275-2011
    Fax: 605-275-2017
    5010 S. Solberg Ave
    Sioux Falls SD 57109-9707
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    Your Customer Service Representative for policy service and claims is Brittany Beaner.

  • Allyson Wingert

    CSR
    Office: 605-275-2011
    Fax: 605-275-2017
    5010 S. Solberg Ave
    Sioux Falls SD 57109-9707
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Sioux Falls Federal Credit Union (Jason Young)

  • Jason Young

    Agent
    Office: 605-977-8341
    Mobile: 605-201-7296
    Fax: 605-338-3285
    700 E 14th Street
    Sioux Falls SD 57101-2290
    Get Directions >>

    Jason Young has over 10 years of experience helping Sioux Falls Federal Credit Union members with auto, home, life, and health insurance. As part of his continuing education, he participated in the nationally recognized Pacesetter Insurance Training course and placed in the top 10 over all other agents, thus earning him the ‘Distinguished Achievement’ award in auto, home, and business insurance. By way of his dedication to the industry, he’s helped his clients save hundreds of dollars – all without sacrificing coverage or great local service. If you’d like to start saving money and get the service you deserve, call Jason today.

  • Amber Chapman

    CSR
    Office: 605-977-8341
    Fax: 605-338-3285
    700 E 14th Street
    Sioux Falls SD 57101-2290
    Get Directions >>

    Your Customer Service Representative for policy service and claims is Amber Chapman.

  • Carmen Ingalls

    CSR
    Office: 605-977-8341
    Fax: 605-338-3285
    700 E 14th Street
    Sioux Falls SD 57101-2290
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    Your Customer Service Representative for policy service and claims is Carmen Ingalls.

Voyage Federal Credit Union (Michael Latham)